Payment, less any booking deposit, is due at the time of service.

Invoices and reminders. If we send an invoice after an appointment or a clinical review, it is due in 7 to 14 days. We send invoices and reminders by email.

Card on file. If you have chosen to keep a card on file, we may charge it for an unpaid balance as described in the Clinic Policies you signed.

If you have trouble paying. Contact us if you can’t pay a balance on time.

Collection agencies. We do not refer balances to collection agencies or law firms.

Unpaid balances. If a balance is still unpaid and there is no card on file, we send a final notice electronically and an invoice by mail. A balance that remains unpaid after that may be written off as uncollectible at our discretion, and we then stop asking for payment of it.

Billing questions and errors. If you believe a charge is wrong, contact us at 612-568-8382 or info@pankanaturalhealth.com.

A copy of this policy is available on request at our office.